Frequently asked questions

How does EvrCare work?

The EvrCare platform connects households, Hosts, who have spare space with people who are seeking a place to stay for longer than one month, Guests. In a twist that’s unique to EvrCare, Guests can also exchange help around the house for lower rent. EvrCare helps to make intergenerational homesharing safe and easy by providing screening, a customizable homesharing agreement, and on-going service.

How do I find the right homesharing arrangement?

Once Guests create a profile and complete our screening process, they can search our list of verified Hosts by location, date, and price to find the right homeshare. They then use our secure messaging system to reach out to their selected Host(s). If both Host and Guest decide to move forward, they can design and confirm the booking terms, complete a Homesharing Agreement, and set up automated payments, all through the EvrCare platform.

Is EvrCare a safe place to find a housemate?

Trust and safety are paramount to us at EvrCare. To help ensure our community is secure, everyone goes through our multi-step screening process, which includes a background check, a complete application, and at least two references. We contracted with industry leader Checkr, Inc to obtain a background report for who sign up to join our community and wish to confirm a homeshare on EvrCare.

What information do you need from me to sign up and become an active member of the EvrCare community?

We require your: name, date of birth, contact info, recent photo, names and contact information of at least two references.

Where is EvrCare operating?

EvrCare is currently operating in the Delhi-NCR, Bangalore, and Mumbai. We are working around the clock to scale EvrCare to additional cities and hope to be in your neighborhood soon. If you think your city needs EvrCare, let us know at the bottom of our homepage!

How do I know if I am eligible?

While we designed EvrCare to meet the demand for intergenerational homesharing, anyone over the age of 17 is eligible to apply. Please read our Community Compact and Terms of Use to better understand what it means to join our community.

What does it cost to use EvrCare?

It’s free to create a profile and search our secure community. EvrCare’s one-time matching fee is depending on the length of stay and is charged at the time a homeshare is confirmed. EvrCare charges only 2.5% of monthly rent for ongoing use of the EvrCare platform, including our secure payment system and ongoing service team.

What if things aren’t working out with my housemate?

EvrCare encourages all Hosts and Guests to connect over the phone or in person before confirming a homeshare. EvrCare facilitates the creation of a detailed Homesharing Agreement to help ensure upfront communication and expectation setting. If housemates need to alter or shorten the original Homesharing Agreement, EvrCare can help facilitate. EvrCare is available to help housemates work through issues or concerns throughout the duration of the homeshare.

Is there a minimum length of stay?

EvrCare is not a platform for short-term accommodations. All bookings must be for a minimum of 30 consecutive days. EvrCare is designed to be flexible to meet the needs of each individual homesharing arrangement and can range from one month to up to a year or more.

How do I price the task exchange?

Hosts choose how to price their rooms. That said, one of EvrCare’s key goals is to expand the supply of affordable housing so we strongly encourage Hosts to price their rooms as affordably as possible.

Is my personal information safe?

Our customers’ safety and security are our top priorities. We use industry-standard certificates to ensure that your connection to our site is always secure and your information is protected. Additionally, we do not accept or store any sensitive information (e.g. payment info) on our servers, and only use trusted providers that take security as seriously as we do. Review our Terms of Use and Privacy Policy for more information.

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